CyberObjex Logo - Home Page Link Right Upper Header - Computer Monitor Screen Graphic - Cyberobjex - Serving the Carefree, Cave Creek and Scottsdale, Arizona Communities since 2001
 

CyberObjex's Blog

The decision of who you trust with your home or office computer system is an important one because it can cost you money, lead to permanent data loss or system damage, lost opportunities, and, if applicable, business failure.
Network Consulting Computer Consulting / Repair
Right Center Header - Computer Monitor Screen Graphic - Cyberobjex - Serving the Carefree, Cave Creek and Scottsdale, Arizona Communities since 2001

Web, Graphic, and Flash Design
Help Authoring - Technical Writing
Training - On-site Senior Training
CyberObjex About Us Link CyberObjex Services Link CyberObjex Frequently Asked Questions CyberObjex Contact Us Link CyberObjex Blog Site Link

Don’t fall for tech support scammers offering costly PC cleanup ‘solutions’

CyberObjex Technical Support Graphic

We’re all familiar with how telemarketers occasionally interrupt our lives, often at the most inopportune times. However, even more upsetting is receiving an unexpected phone call claiming that your PC has been infected with viruses and can be cleaned only for a hefty fee. What’s worse is that the caller is almost certainly a fake — a bad guy who pretends to work for Microsoft or one of our partners.

Sound familiar? This tech scam follows a well-known pattern. A phone call comes in from a blocked or international number, and the caller urgently claims to be a Microsoft-certified tech agent who has detected viruses or malware on your Windows PC that must be fixed right away. These callers use scare tactics such as telling you to check your Event Viewer to reveal a bunch of “errors” or even ask to take over your PC remotely to reveal more so-called problems. And, inevitably, they demand payment via credit card or online payment system, usually to the tune of several hundred dollars, to clean your PC. If you resist, they often get angry or even threaten to destroy data on your computer.

What’s really alarming is that this type of scam shows no signs of slowing down. Increasingly, we hear via our front-line support team, and even from friends and family, that these scammers are getting bolder, targeting not only individuals but also businesses. It is appalling that they’re taking advantage of your trust in Microsoft or Cyberobjex in an attempt to steal your money. It’s immoral, it’s disrespectful and it’s certainly illegal.

What can you do to protect yourself? To start, check out our Web article on how to avoid tech support phone scams. (My personal favorite is simple: Just hang up the phone.) Second, report it. Tell the Federal Trade Commission (FTC) or the anti-fraud organization for your country. We’ve got a few links below to get you started:

Whenever you receive a call or a pop-up on your PC and feel uncertain whether it is from someone at Microsoft or Cyberobjex, don’t take the risk. Reach out directly to one of our tech support experts dedicated to helping you at the Microsoft Answer Desk, or simply call us at 1-800-426-9400 or one of our customer service phone numbers for people located around the world. We know how disconcerting it feels to be targeted by scammers, and we want to help.

Posted May 2, 2017 By Kirsten Kliphouse - Corporate Vice President, Customer Service and Support, Microsoft

Support

Cyberobjex's Office Mailing Address, Telephone and Fax Numbers:

  • Cyberobjex, Inc.
    5062 E. New River Road
    Cave Creek, AZ 85331-9065
    Telephone: (888) 488-9002
    Fax: (480) 452-0688
Contact Us Customer Support Network Consulting
Computer Services On-site Training for Seniors Program Frequently Asked Questions (FAQs)
Top of Page Link Top of page
Microsoft Small Business Specialist Microsoft Certified Professional Link Cyberobjex BBB Business Review CompTIA Certification Link
Gears Meshing Graphic for Links Section Home

Customer Support

Contact Us
AZ Baby Boutique

CyberObjex Sales AZ - eBay

Cave Creek - Official Website

Terms of Use

Privacy / Anti-spam Policy

© 2001-2017 CyberObjex, Inc.